Privacy Policy

HolidaysGo Privacy Policy

HolidaysGo is committed to safeguarding the privacy of our website visitors and this policy sets out how we will treat your personal information.

In common with most websites we use cookies to deliver some of our services and enhance user experience. You can find out more about our use of cookies by reading our cookie policy here.


What Information we Collect

We may collect, store and use the following kinds of personal information:

(a) information that you voluntarily provide to us for the purpose of registering or subscribing to any our website services, email notifications and/or newsletters

(b) information that you voluntarily provide for publication on our website

(c) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of goods or services with our affiliate partners

(d) any other information that you choose to send to us

 

Server Logs

In common with all websites our server automatically creates log files consisting of a list of activities it performed and a history of page requests. Information about the request, including client IP address, request date/time, page requested, HTTP code, bytes served, user agent, and referrer are recorded. These log files are only accessible by the webmaster or other administrative person and are used mainly for statistical analysis to ensure efficient web site operation and to help in identifying and resolving any errors or technical problems.

 

Google Analytics

We use this service to collect information in an anonymous form, including the number of visitors to the site, where visitors have come to our site from and the pages they visited to help us improve the site and user experience. All the data is aggregated and anonymised meaning you cannot be identified personally.


Use of Your Personal Information

Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

(a) administer the website

(b) to process your booking or purchase

(b) improve your browsing experience by personalizing the website

(c) enable your use of the services available on the website

(d) send you general (non-marketing) commercial communications

(e) send you email notifications which you have specifically requested

(f) send to you our newsletter and other marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications)

(g) provide third parties with statistical information about our users – but this information will not be used to identify any individual user

(h) deal with enquiries and complaints made by or about you relating to the website

(i) keep the website secure and prevent fraud

Where you submit personal information for publication on our website, we will publish and otherwise use that information only in accordance with the licence you grant to us.

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.


Disclosures

We may disclose information about you to any of our employees, officers, agents or suppliers, insofar as is reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose your personal information:

(a) to the extent that we are required to do so by law

(b) in connection with any legal proceedings or prospective legal proceedings

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)

(d) to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling

(e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this privacy policy, we will not provide your information to third parties.


International Data Transfers

Information which you provide may be transferred to countries including the United States, Japan or other countries which do not have data protection laws equivalent to those in force in the EU.

In addition, personal information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.


Security of Your Personal Information

We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure (password and firewall protected) servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology.

You are responsible for keeping your password and user details confidential. We will not ask you for your password (except when you log in to the website).


Policy Amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes. We may also notify you of changes to our privacy policy by email .


Your Rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:

(a) the payment of a fee currently fixed at £10.00 and

(b) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor plus an original copy of a utility bill showing your current address).

We may withhold such personal information to the extent permitted by law.

You may instruct us not to process your personal information for marketing purposes, by sending an email to us. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.


Third Party Websites

This website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.